The world's 'best' airport that's never lost a single piece of luggage in 30 years
Opened in 1994, the Kansai International Airport in Japan hasn't lost a single item of luggage in 30 years despite serving tens of millions of passengers.
An airport located in one of the world’s most beautiful locations celebrating 30 years without losing a single piece of luggage. Japan’s Kansai International Airport (KIX) is located on an artificial island in Osaka Bay, offshore from the city of Osaka.
Japan’s seventh busiest airport said that it had not lost any passenger bags since opening in September 1994. The airport - reportedly the 'best' for looking after passengers' luggage - caters to an average of 20-30 million passengers per year.
While travellers likely appreciate knowing their baggage will arrive at their destination alongside them, airport staff aren't particularly celebrating this accomplishment.
Kenji Takanishi, a public relations officer for Kansai, told CNN: “We don’t feel like we have been doing something special.
“We have been working as we normally do. We only do our work on a daily basis and we are recognized for it. We are certainly happy to receive the award. I think our staff, especially those working on the ground, feel more pleased.”
Skytrax, a UK-based aviation ranking and rating website, recognized Kansai as having the world’s best airport baggage delivery in awards given out in April.
According to the airport, their baggage handlers and ground staff have never lost a bag. But if one did get lost on the way to or from KIX, it could be the fault of the individual airline, not the airport itself.
Opened in 1994, Kansai International Airport was built to relieve congestion at Osaka's older airports and to serve as an international gateway to the region.
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The airport is connected to the mainland by various transportation options, including a dedicated railway called the Kansai Airport Line, which provides direct access to downtown Osaka and other major cities in the region.
Additionally, there are bus services and highways linking the airport to surrounding areas.
In addition to passenger flights, KIX is a major cargo hub, handling a significant portion of air freight traffic in Japan.
Its strategic location and modern facilities make it an important center for logistics and distribution.
