Planes and pigs will fly
RYANAIR has admitted that it has a “customer service problem” and it’s going to clean up its act.
“Some of it may well be my own personal character deformities,” its famously abrasive boss Michael O’Leary adds. Perish the thought, but a cuddly, touchy-feely O’Leary? That will only happen when pigs, as well as planes, can fly.